Refund Policy
At Lifecreators, we value customer satisfaction. However, due to the custom nature of VFX and animation projects, our refund policy is as follows:
1. Non-Refundable Items
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Advance payments / deposits are strictly non-refundable, as they secure project scheduling and initial creative work.
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Refunds are not available once the project has been delivered in full.
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2. Eligible Refund Cases
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Refunds may only be considered in the following cases:
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We are unable to deliver the agreed project due to our own fault.
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The project was canceled by us before any work began.
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3. Partial Refunds
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If you cancel after the project has started, a partial refund may be issued depending on the amount of work completed. Example:
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If only initial concepts were created → Refund may be up to 50% of total project fee (excluding advance).
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If major progress has been made → Refunds may not be possible.
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4. Revision & Dissatisfaction
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Dissatisfaction with creative style is not a valid reason for a refund, as revisions will be provided within agreed limits.
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Additional revisions can be purchased at extra cost.
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5. Refund Processing
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Approved refunds will be processed within 7–14 business days through the original payment method.
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6. Contact for Refunds
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📧 connect@lifecreators.in
📞 (+91) 9689435569